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Ship within the next 1-2 business days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If the item is damaged in transit we will replace it for you.
To start a return, you can contact us at amsgrouphouston@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at amsgrouphouston@gmail.com.
Learn more
With both humidity and temperature control the Phoenix media safes provide ideal storage conditions for all types of devices including backup tapes (DLT, LTO), iPads, Smartphones, laptops, hard drives, film, and memory cards. Every Phoenix Safe is manufactured to the highest quality standards and features an all-steel construction, inside and out. These are commercial-grade safes. A digital combination lock provides easy access as well as the ability to change the code as often as you like. Holds 360 DLT or 405 LTO Tapes. Fire Rated Class 125 2-Hour for magnetic media. These data safes are tested for fire at 1850 degrees Fahrenheit and explosion tested at 2000 degrees Fahrenheit. Impact Rated. The impact test includes dropping the safe 30 feet onto concrete rubble, then reheating in the fire. This simulates actual conditions in a fire when the floor gives out. This will also protect you in the event a roof caves in or a concrete wall falls onto the safe. Specifically manufactured to protect backup tapes, CDs, data cartridges, iPads, Smartphones, hard drives, photographs, film and MiniDV, memory sticks and cards, and any magnetic media. Water Resistant: Features a double-door construction with internal water resistant seals to prevent water damage from fire hoses and sprinklers. Steel bolts provide security. This safe features commercial-grade, all-steel construction. All bolt work fastens into steel. Because of the sealed construction, your contents are also protected against theft, dust, and humidity. Includes 2 Shelves and 5 Multi-Media Drawers, all adjustable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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